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Guiding You To Success

Guiding You To SuccessGuiding You To SuccessGuiding You To Success

Kelsey J. Bang-Olsen, M.A.

Kelsey J. Bang-Olsen, M.A.Kelsey J. Bang-Olsen, M.A.

About Me

Academic Achievements

Professional Experience

Professional Experience

Florida International University

Master of Public Administration

Graduate Certificate in Human Resource Policy and Management


Awarded Academic Excellence for achieving a 4.0 GPA;

Member of Phi Kappa Phi and Pi Alpha Alpha National Honor Societies;

Invited to study abroad as a postgraduate in Spain to analyze political and socio-cultural frameworks


University of Florida

Bachelor of Arts, Sociology           
Double Minor: Business Administration; Environmental Horticulture


Officer of the Environmental Horticulture Club; 

Planned, coordinated, and financed a Study Abroad course for students;

Studied Abroad in England and Puerto Rico


Scholarships

Hard work and determination does pay off. I am very fortunate to have been the recipient of the following scholarships:


Vero Beach Rotary Charity Foundation, Agnes Peebles Memorial, Treasure Coast Gator Club, William L. Boyd Memorial, Sam Walton Memorial, Kiwanis Club of Vero-Treasure Coast, Vero Beach Masonic Organization, Florida Bright Futures, Rose McFarland Finley Memorial, 

Eldridge A. Wheeler Memorial IV Florida Resident Access Grant, and University of Florida's Opportunity Scholarship.


Statement on Education

My academic interests have been a foundational pillar for my personal growth. I continue to inspire myself to study new topics and strengthen existing knowledge. I have found that learning from others and having the courage to seek growth have led me to where I am today. With that, pursuing a higher education has certainly opened doors,  but it is important to note that the knowledge gained is not solely defined through formal studies; the path to success has many routes and can especially be achieved through dedication and mentorship.

Professional Experience

Professional Experience

Professional Experience

Local Government

Snohomish County, Washington

Human Services, Planning & Evaluation Division

Human Services Program Planner

Human & Health Services Program Planning

Emergency Management & Crisis Response

Certified Trauma Informed Care Trainer

Continuous Quality Improvement; LEAN Six Sigma

Researcher; Demographer; Public Speaker; Public Information Officer

Statistical Analysis; Microsoft PowerBI; ArcGIS Pro; Canva Pro; Adobe Photoshop; Advertising, Marketing, & Graphic Designer


Federal Government

United States Department of Veterans Affairs, 

Veterans Health Administration

Performance Improvement & Quality Management Specialist

Federal Pathways Program, Executive Order 13562

Quantitative & Qualitative Assessments

Developed the Administrative Officer Academy

Project Design & Management


Private Sector

Nationwide Mutual Insurance Company,

Fortune 100 Company

Licensed Insurance Adjuster/Fraud Investigator, Specialist II

Elected to the Customer Service Advisory Council with Executive Leadership

Special Investigation Unit Ambassador for the Fraud Task Force

Mentor & Trainer


Non-Profit

Keep Alachua County Beautiful

Administrative & Office Management


Paid Internships

ProFlowers, Provide Commerce, Inc.

Multi-State Front-Line Management

Quality Control; Production & Fulfillment


Nature’s Flowers

Customer Relations Liaison

Product Placement & Redesign

Embracing Diversity

Embracing Diversity

Embracing Diversity

I am a nationally recognized master’s graduate, who is passionate about embracing culture and diversity to create collaborative workplaces. My experience and expertise is not limited to the United States; I have studied abroad in England, Spain, and Puerto Rico. I am also very proud to say that I have traveled to 11 Countries and over 30 States and Territories!  


I strive to personalize processes by putting the "Human" back in Human Services and Resources and a big part of that includes my commitment to ensuring equitable access, promoting and respecting cross-cultural thinking, and celebrating our dynamics through self-awareness.

My Personal Goals

Embracing Diversity

Embracing Diversity

Complete my Private Pilot's License

Obtain my Real Estate License

Start a Scholarship Program

Fund an Animal Shelter

Open a Public Garden

Inspired?

Pleased To Meet You


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